CURRENT AUTHORISED TELSTRA PROTECTED ACTION

(apologies for the difficulties on the Eureka Hookup last night.  We overloaded the conferencing system!!)

  1. BAN ON DUTIES REQUIRED TO BE UNDERTAKEN BY EMPLOYEES DURING UNPAID TIME

Members are advised that this ban has been WITHDRAWN due to Telstra’s threat on docking pay for refusing to log on in unpaid hours.

  1. BAN ON PERFORMANCE OF ESSENTIAL CUSTOMER SERVICING WORK (ongoing)

Members are directed NOT to accept recalls under “essential customer servicing” “ie the three levels of restriction”.  This means, if you are listed on a recall roster or “on call”, or “emergent call” or “immediate call” you are directed NOT to attend to any duties associated with these arrangements:

  • Do not attend to recalls
  • Do not respond to recall requests
  • Do not attend remotely to any duties (including telephone advice, or accessing Telstra’s systems or emails from home)

Note: this action does not apply where there is a threat to life or the safety of customers (ie. commonly known as life and limb exemptions).  Contact the Branch Office if there is a management request to override the bans on life and limb grounds.

  1. BAN ON PERFORMANCE OF EMERGENCY WORK (ongoing)

Members are directed NOT to accept recalls under “emergency work” provisions.  This means, if you receive a recall for emergency work, (that is – you were not on an essential customer servicing arrangement and you were not notified prior to ceasing work), you are directed NOT to attend to that work – including any remote activities such as telephone advice.

Note: this action does not apply where there is a threat to life or the safety of customers (ie. commonly known as life and limb exemptions).  Contact the Branch Office if there is a management request to override the bans on life and limb grounds.

  1. 24HR STOPPAGE – TUESDAY 12 MARCH 2019

Due to the escalation of the dispute by Telstra relating to the unpaid time logon bans (Ban1), members are directed TO STOP WORK for 24 hours for the whole of Tuesday 12 March.  Life and limb exemptions apply as above.
Note: No advice should be provide to management if you are asked if you are working, simply do not attend work or logon. If you feel the need to respond, we suggest the following – I have not made any decision, I will do that on Tuesday morning.

 

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