PART 1 - OUR AGREEMENT 
        1. 	What is the name of our Agreement? 
        2. 	Am I covered by this Agreement? 
        3. 	How long will this Agreement apply? 
        4. 	How does this Agreement work? 
        5. 	What is the relationship between this Agreement and the "NES"?  
        6. 	Where can I find a copy of this Agreement?
        7. 	What are our core values? 

PART 2 - MY EMPLOYMENT WITH OPTUS RETAIL 
        8. 	How can I be employed? 
        9. 	I'm a casual .. Can I request to become a permanent employee..
        10. 	Is there a probationary period? 
 
PART 3 - MY PAY  13 
        11. 	What is my base rate of pay? 
        12. 	How do I calculate my fortnightly/ weekly/ hourly rate? 
        13. 	Will the Base Salary be increased?
        14. 	How will Optus Retail approach remuneration? 
        15. 	Can I participate in the Optus Retail Incentive Plan?
        16. 	What can I expect if I'm required to perform higher duties? 	
        17. 	Will I be paid any allowances?.
        18. 	What other provisions are there for Store Managers? 
        19. 	When will I get paid?  
        20. 	What are my superannuation benefits? 
        21. 	Can I salary package part of my pay? 
        22. 	What am I expected to wear at work? 
        23. 	Am I reimbursed for work related expenses? 
        24. 	What deductions can Optus Retail make from my pay? 
        25. 	What if I am overpaid? 
 
PART 4 - MY HOURS OF WORK 
        26. 	What is the span of ordinary hours of work? 
        27. 	How will my hours be rostered?  
        28. 	What extra pay will I receive? 
        29. 	What are my overtime arrangements and what extra pay will I receive? 
        30. 	When will I take my breaks?  
        31. 	Breaks between work periods 
        32. 	Will I be paid for attending store meetings? 
        33. 	What happens if Optus Retail wishes to change my ordinary hours ...
 
PART 5 - MY LEAVE BENEFITS  24 
        34. 	General  24 
        35. 	Annual Leave  25 
        36. 	Parental Leave  27 
        37. 	Connected Day  28 
        38. 	Emergency Services Leave  28 
        39. 	Gender Affirmation Leave  29 
        40. 	Jury Service 
        41. 	Bereavement Leave & Compassionate Leave
        42. 	Career Break 
        43. 	Leave without pay 
        44. 	Blood Donation Leave 
        45. 	Family and Domestic Violence Leave
        46. 	Workers' Compensation 
        47. 	Other leave 
        48. 	What happens if I am absent from duty without authorised leave
 
PART 6 - LEAVING OPTUS RETAIL 
        49. 	What happens when I leave Optus Retail? 
        50. 	What happens if my role is made redundant? 
 
PART 7  INDIVIDUAL FLEXIBILITY, CONSULTATION AND DISPUTE RESOLUTION 
        51. 	What if the terms of the Agreement prevent us from being able... 
        52. 	What happens if there is a significant change at work which affects me? 
        53. 	How are issues resolved under this Agreement? 
 
        SCHEDULE 1 - CLASSIFICATION STRUCTURE
        SCHEDULE 2 - STORE MANAGERS
        SIGNATURE PAGE