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CEPU TELECOMMUNICATIONS AND SERVICES (T&S) BRANCH






For over 112 Years
The Union Representing
workers in the Telecoms & IT Industries

PO Box 415,
Carlton South Vic 3053
Australia

03 9663 6815

Contact us
office@cwu.asn.au


Join the T&S Branch of CWU

CWU T&S - LATEST NEWS
Index to Bulletins


16 August 2026 - BULLETIN 2026/26
We report on TZV Support negotiations and NBN structure issues. Click for the full Bulletin.


9 August 2026 - BULLETIN 2026/25
This week: TZV EBA difficult negotiations. More Telstra Redundancies, Telstra Optical Fibre Click for the full Bulletin.


2 August 2026 - BULLETIN 2026/24
This week read about GPS and speeding report errors. And reports on Optus Retail and BAI EBA. Click for the full Bulletin.


26 July 2026 - BULLETIN 2026/23
Reports on TZV negotiations, weaponizing of GPS driving data and the NBN Start of Day case. Click for the full Bulletin.


20 July 2026 - BULLETIN 2026/22
Notice of Annual General Meeting Click for the full Bulletin.


19 July 2026 - BULLETIN 2026/21
Click for the full Bulletin.


12 July 2026 - BULLETIN 2026/20
The Optus Retail EBA is moving to a vote, while the BAI EBA is meeting difficulties. As for Telstra, one outage looks like an accident - but two? Click for the full Bulletin.


5 July 2026 - BULLETIN 2026/19
A short bulletin this week with reports on the TZV Support EBA, and our views on two topics - when an RDO falls on a Public Holiday and the interaction between "on call" and Zero tolerance. Click for the full Bulletin.


28 June 2026 - BULLETIN 2026/18
This week we report on some workers' compensation issues in NBN and Optus Retail. We also have short reports on the Optus Retail EBA and the NBN SOD case. Click for the full Bulletin.


21 June 2026 - BULLETIN 2026/17
We post our ORPD statement this week. We also report on a number of structural changes in Telstra and a new disciplinary process in Aus Post. Click for the full Bulletin.


14 June 2026 - BULLETIN 2026/16
Our Bulletins are now back. We report on a number of matters including temporary management arrangements, the National Wage Case, the sale of Optus, and the Telstra response to the Optical Fibre Claim. We also report on the TZV Support EBA, the NBN SOD case and the HFC Case. Click for the full Bulletin.


3 May 2026 - BULLETIN 2026/15
There will be a pause to the regular bulletins fro about 5 weeks. Special bulletins may be issued for more urgent matters. We report on an unsuccessful unfair dismissal involving redundancy. There are items on Telstra 000 Sydney and Telstra resignations. Click for the full Bulletin.


26 April 2026 - BULLETIN 2026/14
Reports include Telstra Fibre claim, Versant redundancies, TZV Support EBA developments and Union Shopper offers. Click for the full Bulletin.


19 April 2026 - BULLETIN 2026/13
The important NBN case re SOD adjourned. Optus has more redundancies. A mileage rate claim. And Telstra Job Family must go! We report on the Optus Retail EBA and Log of Claims. Click for the full Bulletin.


12 April 2026 - BULLETIN 2026/12
The important NBN case re SOD is adjourned. We also report fuel costs and the presentation of life membership to Lee Walkington. Click for the full Bulletin.


6 April 2026 - BULLETIN 2026/11
We report on the memorial for Paul Lightfoot. We seek responses on the issue of an RDO falling on a Public Holiday We seek input from BAI members re their EBA. The important NBN case re SOD is set for hearing this week. We also report on developments with junior wage rates and the National Wage Case. Click for the full Bulletin.


29 March 2026 - BULLETIN 2026/10
This week reports on the NBN SOD case, the National Wage Case, Royal Mail targets and Telstra outsourcing to Infosys Click for the full Bulletin.


22 March 2026 - BULLETIN 2026/09
A reminder advising of urgent meetings with NBN members over a SOD offer and TZV members re the Support staff structure. Also we seek feedback on the Optus Retail EBA and TPG EBA Log of Claims. We also report on concerns about use of a Bell curve in Optus.. Click for the full Bulletin.


19 March 2026 - BULLETIN 2026/08
A special bulletin advising of urgent meetings NBN members over a SOD offer and TZV members re the Support staff structure. Click for the full Bulletin.


15 March 2026 - BULLETIN 2026/07
Another long bulletin. We won one dismissal case, and lost a second. We report on these on these - involving genuine redundancy and inherent requirements of a job. We are commencing negotiations on the Optus Retail EBA and the TPG EBA. We have reports on Telstra redundancies, MyDay, Post Canberra and advice on overpayments in Aus Post. Click for the full Bulletin.


8 March 2026 - BULLETIN 2026/06
We have been very busy over the past few weeks with a number of legal matters arising at the same time. Bulletins were put on hold as weekends were needed to prepare for three FWC hearings. And we have more hearings ahead. See the reports below
This week we catch up with reports on Telstra Redundancies, Optus redundancies, Telstra Medical Declarations, TZV Support EBA, NBN SOD Case, Unfair Dismissals in TZV and the Telstra HFC Case.
Click for the full Bulletin.


15 February 2026 - BULLETIN 2026/05
This week: NBN SOD, NBN Reviews, TZV Support EBA, Telstra offshoring gamble and Unions are for workers. Click for the full Bulletin.


08 February 2026 - BULLETIN 2026/04
We report on a new bullying problem in NBN - now resolved following our intervention. We also report on a trial of Seeking Machines in Telstra. Click for the full Bulletin.


01 February 2026 - BULLETIN 2026/03
We explain briefly the role of the support person in this Bulletin. We also have short reports on Telstra Optical Fibre, NBN issues and new membership fees. We also report on an interesting "out of time" unfair dismissal matter involving Aus Post. Click for the full Bulletin.


25 January 2026 - BULLETIN 2026/02
This week we report on the Decision in the TZV Casual Clothing Case. The Commission rejected our argument that a long standing practice of over 30 years was not sufficient to stop management prerogative. Click for the full Bulletin.


18 January 2026 - BULLETIN 2026/01

Welcome back - and a list of our matters before the FWC and Courts as we start the year. Please do not call us if you are not a member.
We congratulate Paul Lightfoot, our newest life member.
We report on the Optus outage - and the threat to sack staff.
Telstra has withdrawn their controversial 'Declaration of Understanding".
And recommended reading - USA Unions react.
Click for the full Bulletin.


Paul Lightfoot


2025 Year in Review - Some Highlights
April: Telstra Optical Fibre Classification: Our Branch concluded the matter with our member being upgraded from CFW4 to CFW5 about $11,000 pa more. The Court ordered almost $100,000 in backpay (almost 6 years). In addition, the Court also issued a penalty of $7,500 to be paid to our member. See Bulletin 14 for more. As a result, Telstra upgraded about 35 more members and paid each significant backpay. We have claims for about 30 more members to be upgraded.
May: NBN Bullying: We successfully argued that a member was being bullied by a manager. NBN appealed but they failed. The issue is not yet complete. See Bulletin 18 and See Bulletin 37 for more.
Aug: Optus Shift Handover: We sued Optus in the Courts seeking payment for shift handover for 6 members. The matter was settled in mediation on terms not to be disclosed. Optus also reviewed the handover time of all other staff and have back paid those other staff who were involved.
Jan: TZV Ops EBA: After exhaustive negotiations, the EBA was finalised and approved by members. There are still issues arising and are being addressed.
Oct: TZV Uniforms: TZV is trying to revoke its previous agreement to the wearing of casual clothing on weekends. We have challenged this in the FWC and await the Decision.
May: TZV Mentoring Allowance: This was a disappointing outcome as we won the case at first instance. The Federal Court on appeal overturned our win.
Jul: Aus Post: Disciplinary Action: There are a number of disputes in NSW and Vic that occupy our time. We have had disciplinary action withdrawn and challenges others.


21 December 2025 - BULLETIN 2025/47
This week is our last Bulletin for 2025. We review the year and our work. We also report on developments in Telstra Optical Fibre and the HFC dispute. Click for the full Bulletin.


14 December 2025 - BULLETIN 2025/46
This week we talk about overtime and your rights. Click for the full Bulletin.


7 December 2025 - BULLETIN 2025/45
Today we again report on the TZV Support EBA progress. We report on the NBN SOD dispute. The Telstra Start of Day/End of Day provisions are analysed. Click for the full Bulletin.


30 November 2025 - BULLETIN 2025/44
Today we report on the TZV Support EBA progress. We also note a changed TZV Control Room Policy. The Telstra Start of Day/End of Day dispute is heating up. Click for the full Bulletin.


23 November 2025 - BULLETIN 2025/43
We talk about the importance of membership this week. There are items on the definition of shift workers, TZV shift workers, BAI contractors, Telstra E000 relocation and NBN wearables. Click for the full Bulletin.


16 November 2025 - BULLETIN 2025/42
A short report this week with items on TZV Support EBA issues, Telstra WFH, Telstra HFC redundancy and a Triple Zero dismissal. Click for the full Bulletin.


9 November 2025 - BULLETIN 2025/41
This week we report on Aus Post disciplinary matters and a dismissal. We also report on the TZV Support EBA, Optus Triple Zero problems and the NBN Great Place to Work survey. Click for the full Bulletin.


2 November 2025 - BULLETIN 2025/40
Reports this week on the TZV Casual Clothing Case, Service Stream members reject 3% EBA and our assistance if you face Dismissal Click for the full Bulletin.


26 October 2025 - BULLETIN 2025/39
Reports this week on TZV Ops EBA, TZV Uniforms, TZV Ops Translations, NBN Rest Periods and Telstra HFC Redundancies. Click for the full Bulletin.


18 October 2025 - BULLETIN 2025/38
A number of reports this week including: TZV CEO, TZV EBA, TZV Uniforms NBN Start of Day Case, NBN Classification Review, NBN Rest Periods, Aus Post Classification Review, Telstra Fibre Claim, Telstra HFC Redundancies and a Survey on Overtime. Click for the full Bulletin.


12 October 2025 - BULLETIN 2025/37
We win the Full Bench Appeal when NBN Appealed the Bullying Decision in NBN. We also report in the ServiceStream negotiations, Telstra Optical Fibre claims, and rest relief in NBN after Overtime. Click for the full Bulletin.


21 September 2025 - BULLETIN 2025/36
In this Bulletin we discuss: TZV Support EBA, Telstra Optical Fibre Claim, Telstra HFC and NBN start of Day Case. Click for the full Bulletin.


14 September 2025 - BULLETIN 2025/35
This Bulletin: TZV Support EBA and Aus Post Salaries.. Click for the full Bulletin.


7 September 2025 - BULLETIN 2025/34
This Bulletin: TZV Support EBA and Telstra Broadband SOD/EOD. Click for the full Bulletin.


31 August 2025 - BULLETIN 2025/33
This Bulletin: Aus Post profit, TZV Support EBA delays and Union Shopper. Click for the full Bulletin.


24 August 2025 - BULLETIN 2025/32
This Bulletin: Telstra Optical Fibre, NBN SOD Progress, Telstra Job Descriptions and Union Shopper offers. Click for the full Bulletin.


17 August 2025 - BULLETIN 2025/31
This Bulletin: Telstra Optical Fibre Zoom, TZV SOD Zoom, Vale Doug Farr, Helensburgh Coal Decision FYI, Telstra Versent partnership Click for the full Bulletin.


10 August 2025 - BULLETIN 2025/30
This Bulletin: Telstra Optical Fibre, ESTA SOD, Optus Pay Review including shift handover and TZV Casual Clothes dispute. Click for the full Bulletin.


3 August 2025 - BULLETIN 2025/29
This Bulletin: Asbestos, TZV OPS EBA Dispute, TZV Support EBA, NBN Leave Loading, Telstra Super Merger. Click for the full Bulletin.


27 July 2025 - BULLETIN 2025/28
This Bulletin: Telstra Fibre Claim, Post Disciplinary action, and we briefly explain the CEPU structure. Click for the full Bulletin.


20 July 2025 - BULLETIN 2025/27
Asbestos will be with us for many years and this week we provide a reminder. We also report on TZV ECIS Review, NBN Bullying, Telstra OFibre Classifications and the Aus Post JCC.
Click for the full Bulletin.


13 July 2025 - BULLETIN 2025/26
We have posted our Officer and Related Party Disclosure (ORPD) statement on this web page. See ORPD 2025 Statement Otherwise, just a number of notes this week. Click for the full Bulletin.


6 July 2025 - BULLETIN 2025/25
This week: TZV ECIS Restructure, CFW Job Review, and Optus to sell Stan Sport. Click for the full Bulletin.


29 June 2025 - BULLETIN 2025/24
Notice of Annual General Meeting: The Branch Committee of Management has determined that the Annual General Meeting be held on Tuesday 29 July 2025 at 7.00pm. Members can join by phone or Zoom. Details are in the weekly bulletin email.
Also this week are reports on NBN bullying, NBN SOD, Telstra medication declarations and Telstra computer updates.
Click for the full Bulletin.


22 June 2025 - BULLETIN 2025/23
Some short notes this week on the Telstra Job Description Review, TZV MECS Review, Optus redundancies, Optus Fines and Optus apology.
Click for the full Bulletin.


16 June 2025 - BULLETIN 2025/22
This week see reports on the NBN SOD Case, Telstra Optical Fibre classifications, Postal Rates and calls to free David Huerta, TZV Redundancy clarified, President of SIE Union California.
Click for the full Bulletin.


9 June 2025 - BULLETIN 2025/21
National Wage Case Decision. NBN SOD and Top Up Pay Review. TZV Support EBA and Log of Claims. Ventia Redundancies. Workers Rights under attack.
Click for the full Bulletin.


1 June 2025 - BULLETIN 2025/20
This week we are reporting on the TZV Support EBA, TZV Redundancy and the National Wage Case.
Click for the full Bulletin.


25 May 2025 - BULLETIN 2025/19
This week we are reporting on NBN Bullying again, the TZV Support EBA, TZV MECS and TZV Redundancy
Click for the full Bulletin.


18 May 2025 - BULLETIN 2025/18
In a Decision handed down this week, the FWC found that our NBN member has been bullied at work. This followed a 3 day hearing over the past weeks. We begin our reports on this. We also report on TZV MECS and the Support EBA commencement. And we suggest that members get tax advice relating to claims possible for meal allowances and travel allowances.
Click for the full Bulletin.


11 May 2025 - BULLETIN 2025/17
Your membership gives you access to a huge range of Union Shopper services, so you can save on almost everything you already spend money on... from groceries and fuel to holidays, homewares and even new tyres. See more in the Bulletin. We also report on our surveys and the TZV Support staff EBA.
Click for the full Bulletin.


7 May 2025 - BULLETIN 2025/16
After a break we are back. This week we report on some general Branch activities, the TZV Mentoring Appeal, Telstra SOD in wideband, redundancies in Purple and Optus. And we republish a story of our Branch activity in the Latrobe valley.

Click for the full Bulletin.


14 September 2024 - TRIBUTE TO COL COOPER
When the Prime Minister attends a function and pays tribute to a person, then you know that person is a giant in their field.
Today, at a function organised by family and friends of our former Branch and Union Official, Colin Cooper, was remembered by the Prime Minister Anthony Albanese.
Col passed away on 1 August 2024.
Col was a giant in industrial relations in Australia.
While our Branch is now part of CEPU, it was formerly a stand alone Union known as the PTTA and later the ATEA.
Col was an official for many years and won many game changing battles as advancing technology impacted heavily on jobs and skills.
Click for the full Item.

Prime Minister Albanese speaking beside an iconic photo of Col Cooper

4 August 2024 - BULLETIN 2024/32
We received the sad news late Friday that a former stalwart of our Branch and former union (ATEA) Col Cooper passed away after a long illness. We welcome Ken Hardisty to our staff. We also report on the Annual General Meeting, the Post EBA, TZV developments and an ACTU report. Click for the full Bulletin.

Welcome to our T&S Branch

The Communication Workers Union CWU is a division of the Communications Electrical and Plumbing Union CEPU. The CWU T&S Branch represents all workers in Telstra, Optus, Private Telecoms and Aus Post (Technical).

Our database site provides extensive details about your industry and your conditions.We are working to cover every employer.We welcome feedback, stories and photos.

Dan Dwyer T&S Branch Secretary
Contact me on ddwyer@cwu.asn.au



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