TECHNICAL AND SERVICES BRANCH WEEKLY BULLETIN 2025
Number
47
21 December 2025
HOLIDAY SEASON ARRANGEMENTS
We will be available over the festive season on our usual mobile numbers. However our administrative office will be closed from 22 December and will reopen on Monday 5 January 2026.
Our Union Officials can be contacted over this time if urgent assistance is required.
ANOTHER YEAR ENDS
This is our last Bulletin for 2025.
We wrote 47 this year, each containing multiple topics.
See the
Index to 2025 Bulletins.
They are all on our web pages.
We spoke to hundreds of you this year as we dealt with the issues. May we wish you the compliments of the season and we will be back again in early January 2026.
Dan Dwyer, John Ellery, Ken Hardisty.
WHAT A YEAR! WAGE THEFT FOCUS
This year was a year of successes as we (one of the smallest Branches in CEPU) challenged the major Telcos re the interpretation of the industrial laws. Your EBA and Awards are laws. There are civil penalties if they are breached. Our Branch took the lead and sued Telstra, ESTA, Optus and Nokia over alleged breaches of the EBAs. And we have other matters before the Courts and the FWC. See our brief Year in Review below.
WHAT A YEAR YES THERE IS MORE
We have taken up literally hundreds of issues on behalf of members.
The most common ate Disciplinary hearings, Unfair Dismissals, EBAs,
performance issues, bullying and underpayments. Members have also sought
advice and support in these issues.
We achieved payments of tens of thousands of dollars in some of these matters.
Invariably, the bosses do not want you to know the results.
For example: if we negotiated some $20,000 from an unfair dismissal settlement.
These are wrapped up in non-disclosure agreements. We are unable to report the details.
YEAR IN REVIEW - SOME HIGHLIGHTS FROM 2025
April: Telstra Optical Fibre Classification:
Our Branch concluded the matter with our member being upgraded from CFW4 to CFW5 about $11,000 pa more. The Court ordered almost $100,000 in backpay (almost 6 years). In addition, the Court also issued a penalty of $7,500 to be paid to our member.
See Bulletin 14
for more. As a result, Telstra upgraded about 35 more members and paid each significant backpay. We have claims for about 30 more members to be upgraded.
May: NBN Bullying: We successfully argued that a member was being bullied by a manager. NBN appealed but they failed. The issue is not yet complete.
See Bulletin 18
and
See Bulletin 37
for more.
Aug: Optus Shift Handover: We sued Optus in the Courts seeking payment for shift handover for 6 members. The matter was settled in mediation on terms not to be disclosed. Optus also reviewed the handover time of all other staff and have back paid those other staff who were involved.
Jan: TZV Ops EBA: After exhaustive negotiations, the EBA was finalised and approved by members. There are still issues arising and are being addressed.
Oct: TZV Uniforms: TZV is trying to revoke its previous agreement to the wearing of casual clothing on weekends. We have challenged this in the FWC and await the Decision.
May: TZV Mentoring Allowance: This was a disappointing outcome as we won the case at first instance. The Federal Court on appeal overturned our win.
Jul: Aus Post: Disciplinary Action: There are a number of disputes in NSW and Vic that occupy our time. We have had disciplinary action withdrawn and challenges others.
OPTICAL FIBRE "DECLARATION OF UNDERSTANDING"
We have written to Telstra regarding a new and highly concerning practice: requiring employees to sign a "Declaration of Understanding" before being allowed access to fibre maintenance and construction training or performing this work.
What's the Issue?
Telstra's declaration asks employees to confirm that fibre maintenance and construction work is classified at CFW4 / Band 4i (or equivalent) and agree that no banding increase applies for the training, skills, responsibilities, or performance of this work.
This effectively forces members to either agree with Telstra's position or risk being unable to complete the training.
Why Is This Wrong?
Most fibre maintenance and construction work should be classified at CFW5 and above. This is the Union's strongly held position and is consistent with a judgement already made by the Magistrates Court just last year.
Forcing members to confirm otherwise undermines our EBA and, critically, undermines the Core Jobs Classification Review. Telstra's approach pre-empts the outcome of that review, compromising the integrity of the entire process.
We have called on Telstra to immediately cease using this declaration, withdraw any requirement for employees to agree to classifications or banding positions as a condition of undertaking training, guarantee no detriment for refusing to sign and engage properly through the consultation process already underway.
In the meantime, members should not feel pressured to agree with Telstra's classification position. If you are asked to complete this declaration, contact us.
TELSTRA HFC DISPUTE
Our case is currently before the FWC. The Commission this week modified the questions to be answered. An additional question has been added. The hearing will now determine the following:
1. Were the jobs of DB, AF, TB and KN redundant within the meaning of clause 40.2 or clause 43 of the Telstra Limited Enterprise Agreement 2024-2027 when Telstra ceased managing, operating and maintaining the Hybrid Fibre Coaxial Network.
2. If the answer to Question 1 is "yes" with respect to some or all of the employees, was Telstra entitled to, and did it place the relevant employees into suitable roles within the meaning of clause 12 of the Enterprise Agreement?
CONTACT US - FOR HELP
0428 942 878 ddwyer@cwu.asn.au Dan Dwyer
Secretary/Lawyer - industrial matters & advice
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CONTACT US - ADMINISTRATION
03 9663 6815 office@cwu.asn.au Administrative
eg payments, applications (Open 8am-4pm MTWT)
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Authorised by Dan Dwyer Secretary
- CWU Telecommunications & Services Branches.
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