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TELSTRA LIMITED ENTERPRISE AGREEMENT 2024-2027

PDF Copy of EBA 2024-27
EBA Progress Notes
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Note: This text copy has been extracted from the PDF version. Some errors may occur.

Section 1: About this Agreement 1. Title 2. How this Agreement is organised 3. How certain words/phrases are defined 4. Who this Agreement covers 5. Some important rules about how the Agreement operates 6. Work model arrangements Section 2: Pay and benefits 7. Annual pay increases 8. Pay rates for new employees & employees who move job 9. Superannuation 10. Salary packaging Section 3: Working arrangements 11. Types of working arrangements 12. Moving between jobs 13. Casual work arrangements Section 4: Hours of Work and Scheduling 14. Ordinary hours of work 15. Scheduled work and shiftwork 16. Breaks 17. Preferred hours arrangements 18. Split Shifts 19. Additional hours 20. Work on a public holiday Section 5: Flexible work 21. Working flexibly 22. NES flexibility arrangements 23. Individual flexibility agreements 24. Group flexibility agreements Section 6: Consultation, dispute resolution and union matters 25 Consultation 26. Employee support, workplace delegates and union training 27. How disputes are resolved Section 7: Leave and public holiday entitlements 28. How Telstra calculates leave entitlements 29. Annual leave 30. Buying extra leave 31. Personal leave 32. Family and Domestic Violence Leave 33. Gender Affirmation leave 34. Bereavement/compassionate leave 35. Parental leave 36. Long service leave 37. Community Service leave 38. Public holidays 39. Telstra Additional Day Section 8: Redundancy 40. Some overarching principles 41. Voluntary redundancies 42. Individual redundancy 43. Group redundancy 44. Site function closure 45. What happens if Telstra decides your role is redundant? 46. Appeals 47. Transitional arrangements Section 9: Placement Period 48. Employment Security 49. Placement Period 50. Moving within the Telstra Group 51. Review Period Section 10: Retrenchment 52. Retrenchment Section 11: Log on arrangements 53. Field-based employees- travel to worksites 54. Start of day procedures- first job received on the day 55. Start of day procedures- f irst job received the night before 56. Where an employee lives outside their work area 57. Where an employee is required to travel to another work area 58. End of day procedures 59. Transfer to another work area 60. Return of motor vehicles Section 13: Allowances 61 All employees 62 Higher Duties Allowance 63 Other Allowances Section 14: Miscellaneous provisions 64 Calculation of benefits under this Agreement 65 Exempt Employees 66 Telstra policies 67 Essential customer servicing 68 Excess Travel Time 69 Emergency work 70 Working in remote localities 71 Working at Sea 72 Recognition of prior learning Section 15: Dictionary 73 Dictionary Appendices Appendix A: Pay for Job Family Employees Appendix 8: Pay for Workstream Employees Appendix C: Workstream arrangements Appendix D: Extended Shift Arrangement Guidelines Appendix E: Guarantee of employee entitlements where the subsidiary is insolvent Appendix F: Fone Zone Transitional Arrangements

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DECISION
Fair Work Act 2009
s.185 Enterprise agreement

Telstra Limited & Telstra Purple Pty Ltd (AG2024/2790)

TELSTRA LIMITED ENTERPRISE AGREEMENT 2024-2027
Telecommunications services

DEPUTY PRESIDENT O'NEILL

Application for approval of the Telstra Limited Enterprise Agreement 2024-2027

MELBOURNE, 27 AUGUST 2024

[1] An application has been made for approval of an enterprise agreement known as the Telstra Limited Enterprise Agreement 2024-2027 (the Agreement). The application was made pursuant to s.185 of the Fair Work Act 2009 (the Act). It has been made by Telstra Limited & Telstra Purple Pty Ltd. The Agreement is a single enterprise agreement.

[2] The Applicant lodged two Form F16 in relation to the Agreement. Following the issue being raised by my chambers, the Applicant filed an amended Form F16, noting the second employer, Telstra Purple Pty Ltd. Pursuant to s.586 of the Act, I am satisfied that the corrections to the Form F16 should be made and that it is appropriate to do so.

[3] The Employer has provided written undertakings. A copy of the undertakings is attached in Annexure A. I am satisfied that the undertakings will not cause financial detriment to any employee covered by the Agreement and that the undertakings will not result in substantial changes to the Agreement. The undertakings are taken to be a term of the agreement.

[4] Subject to the undertakings referred to above, I am satisfied that each of the requirements of ss.186, 187, 188 and 190 as are relevant to this application for approval have been met.

[5] The Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia (CEPU), the Community and Public Sector Union (CPSU) and the Association of Professional Engineers, Scientists and Managers, Australia, (APESMA) being the bargaining representatives for the Agreement, have given notice under s.183 of the Act that they want the Agreement to cover them. In accordance with s.201(2) I note that the Agreement covers the organisations. The CPSU and APESMA support approval of the Agreement. The APESMA are of the view that the Agreement passes the better off overall test.

[6] The Agreement is approved and, in accordance with s.54 of the Act, will operate from 1 October 2024. The nominal expiry date of the Agreement is 30 September 2027.

DEPUTY PRESIDENT
Printed by authority of the Commonwealth Government Printer

UNDERTAKINGS - Annexure A

IN THE FAIR WORK COMMISSION

FWC Matter No.: AG202412790 & AG202412792
Applicants: Telstra Limited and Telstra Purple Pty Limned
Application by Telstra Limned and Telstra Purple Pty Limned for approval of the Telstra Limited Enterprise Agreement 2024 - 2027 - s. 18~

Undertaking -Section 190

I, Lauren Frazer, HR - Manager Employee Relations, have the authority given to me by Telstra Limited (Telstra) and Telstra Purple Pty linlted (Telstra Purple) to give the following undertakings with respect to the Telstra Limited Enterprise Agreement 2024-2027 c,he Agreement,:

1. The minimum rates of pay for employees in the Professional Technical Services Job Family, Band 3~ and Sales-Office Based (Non-Retail)Job Family, Barud 3i under the Agreement set out in the table in item A5 of Appendix A of th.e Agreemen.t are replaced with the following minimum rates of pay:

  			Professional Technical		Sales - Office Based
			Services Job Family		(Non Retail) Job Fanmily
			Band 3i 			Band 3i
Commencement Date - 	$88,909.13 			$65,532.16 
30June 2025

2. Subject to clause 17 (Preferred hours arrallgements), dayworkers in th.e following classifications under th.e Agreement who are covered by tile Telstra Award will work a maximum of 1 O ordinary hours a day:
a. Customer Support (Technical) Job Family, Band 3ii;
b. Customer Support (Technical) Job Family, Band 4i;
c. Customer Support (Technical) Job Family, Band 4ii;
d. Customer Support (Non-Technical) Job Family, Band 3ii;
e. Sales Job Family- Field Base(!, Band 3ii;
f. Sales Job Family- Office Based (Non-Retail), Band 3ii; and
g. Sales Job Family- Office Based (Non-Retail), Band 4i.

If a dayworker in the classifications above is authorised by Telstra to work in excess of 10 ordinary !lours a day clause 19 of th.e Agreement will apply.

3. Employees engaged on a casual basis in the Customer Support (Non-Technical) Job Family and the Corporate Support Services Job Family under the Agreement who are covered by th.e Clerks - Private Sector Award 2020 will be ellgaged fOf a minimum of three !lours of work on each occasion.

These undertakings are provided on the basis of issues raised by th.e Fair Work Commission in the application before the Fair Work Commission.

16 August 2024