Service Recognition - Classification Structure

Following further discussions about recognition of service, 000VIC have now confirmed that:

• Calltakers (including Senior Calltaker and Multiskilled Calltaker) will translate to the appropriate Classification levels and experience increment in the new structure based on their current number of skills and their Years of Service at 000VIC.
• Dispatchers (including Senior Dispatcher and Multiskilled Dispatcher) will translate to the appropriate Classification levels and experience increment in the new structure based on their current number of skills and Years of Service as a Dispatcher.
• Assistant Team Leaders (ATLs)/Team Leaders (TLs) will translate to the base/minimum increment of the new ATL/TL Classifications, noting that service increments in these roles are being introduced as part of the new structure.
• Senior Team Leader: Existing TLs who hold a Diploma of Management will translate to the base of the new Senior TL Classification. These Senior TLs will not be required to undertake another qualification to maintain the role, even if a new qualification is introduced at a later stage.
• Workplace trainers (WPT): will translate to the appropriate levels and experience increment in the new structure based on their current number of skills and years of service as a Workplace Trainer, regardless of their qualification status. They will still be expected to attain their Cert IV within two years of the commencement of the agreement in accordance with the other commitments within the agreement.
• 3 Year Service Increment: All employees who have completed 3 years of service will be eligible for the 3-year service increment, including ATLs/TL/Snr TLs. It is additional to and not affected by service within the role.

What does this mean for all Classifications?

• All Classifications with three years' service working for 00VIC will receive an additional payment, including ATLs and TLs (who have not previously received the payment).
• In all Dispatching, Calltaking and WPT roles, service in the role will be counted when the translation occurs.
• For ATLs and TLs, service within the role will not be counted when the translation occurs.

Notwithstanding the above, ATLs and TLs have previously not had any form of recognition of service within the role and will now progress to higher rates of pay following completion of 1- and 2-years services. The benefits immediately include:
a) A non-multiskilled ATL under the new Classification Structure with an increase of $5,087.64 (if they have completed 3 years' service at 000VIC).
b) A multiskilled ATL will enter the new Classification Structure with an increase of $1,264.28 (if they have completed 3 years' service at 000VIC).
c) TLs with a Diploma of Management will be able to immediately move to the new Senior TL Classification, which does not currently exist. These TLs will receive an immediate increase of $4,067.94 (which includes the three years' service increment not currently paid) and progress.

Not all areas of the Classification Structure provide a significant uplift for employees, some receive the 3% annual wage increase, some receive a small increase and other areas will see a significant boost. However, no employee will suffer a decrease in their rate of pay as a result of translation.

Note: If on translation your rate of pay would be less than your current rate, you will continue to be paid the annual 3% increases on your current rate until you progress to a higher Classification which provides for a higher increase. For example, in some cases the first year within the relevant Classification provides for a lower rate than the current agreement. An employee in this circumstance will be paid the 3% on their current rate, but when they have completed 2 years of service within the role, they will move to the higher rate of pay.

Transition Payment

As a transition adjustment, at the commencement of the Agreement, the below roles will be provided a one-off payment of $2,000:

These employees, due to their number of skills, are paid higher than the Multiskilled Senior Calltaker Classification or the Multiskilled Senior Dispatcher Classification, respectively.

However, as above, they will continue on their current pay rate, which will increase annually by 3%.

20 Year Service Payment

000VIC will provide a one-off $1,000 payment to employees who have achieved 20 years' service at the commencement of the Agreement, and to employees who will achieve 20 years' service during the life of the Agreement for recognition of their long service.

Continuous Service

000VIC have proposed that they will continue to recognise continuous service for the purposes of the Classification Structure, notwithstanding that an employee has had:
1. A break in employment of up to 12 months.
2. been employed for up to 12 months on the Support Agreement or indefinitely where an employee maintains their currency.
The current Agreement does not provide for this recognition.

The Unions and 000VIC will develop a guideline within the first 12 months of the Agreement about how the above arrangements and Conversion Hours apply generally but the above arrangements will be enforceable.

Resource planners will review the request and approve leave for the one shift, if the shifts applied for are within a consecutive rotation or week. However, it will not be approved if there is more than 1 employee above the current group allowance, and does not apply to ATL/TL employees.

In respect to the above matters the Agreement will specify that the length of courses, the learner/trainer ratios and breaks between courses will be specified in the Training Policy.

If the FWC makes an Intractable Bargaining Declaration and Bargaining Representatives still can't resolve the dispute, the FWC must make an Intractable Bargaining Workplace Determination. This Determination establishes the terms and conditions of employment in place of an Enterprise Agreement. The Determination could favour either party. All terms and conditions currently agreed could be determined on. A resolution through this process may take at least another 6 months.